Your Satisfaction is Our #1 Priority
Over the years, IBG has helped a wide range of clients across a broad range of industries, but our primary focus is on small- to mid-sized businesses. At IBG, we understand that every organization is unique and has its own specific set of goals and challenges. The one thing all of our clients have in common is that they rely heavily on technology to conduct their daily activities and demand a high level of support from their IT vendor.
While other IT firms focus on tech support, we focus on the human element and strive to deliver personalized customer service throughout all of our processes. Our #1 goal is ensuring client satisfaction.
We invest in top-of-the-line technology and implement industry best practices to monitor and protect your IT environment. Our proactive approach alerts us to any issues on your network before you even notice them!
IBG provides the following SMB solutions:
When you choose IBG as your IT vendor, we conduct an initial assessment to fully understand your IT environment and organizational objectives. We then use those findings to design a customized solution specific to your needs.
At IBG, we understand how valuable your time is. That’s why we perform routine inspections and on-going maintenance to help minimize outages and downtime. IBG’s proactive network monitoring quickly alerts us when an issue arises so that we can address it right away.
Your organization is always growing and changing, it’s essential for your technology to evolve as well. That’s why IBG conducts an annual review with each of our clients to discuss any changes within their organizations which may impact their technology road map. This way, we can always ensure that the solutions we implement are helping you meet your business goals.